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Delivery Information

At Emma Sandra, we are committed to ensuring that your shopping experience is seamless and enjoyable, regardless of where you are in the world. We are excited to introduce our new complimentary shipping service for all orders over $60, further enhancing your satisfaction with us. Below, you’ll find comprehensive details about our global delivery procedures.

Global Free Shipping Advantage:
Enjoy complimentary shipping on all orders totaling $60 or more (pre-tax and after discounts). This offer extends to customers worldwide. For orders below $60, standard shipping rates will apply.

Shipping Partners:
To ensure the secure delivery of your orders, we have partnered with reputable international courier services. Upon shipment, an email containing your tracking number will be sent, enabling you to monitor your package’s journey.

Delivery Timeframes:
For orders eligible for free shipping, we estimate a delivery time of 15-30 days. Please note that actual delivery times may vary due to factors such as your location, customs clearance, weather conditions, holidays, and courier efficiency.

Order Processing Time:
Rest assured, all orders are processed within 1-2 business days. Once shipped, you’ll receive a confirmation email with your tracking details.

Customs Duties and Taxes:
Kindly note that any customs duties, taxes, or fees associated with international shipping are the responsibility of the customer. We advise consulting your local customs office for specific information regarding potential charges.

Addressing Delivery Concerns:
Should you encounter any delivery-related issues, such as delays or missing packages, our dedicated customer service team is here to assist you promptly. Please reach out to us at service@https://www.emmasandra.com, and we’ll work diligently to resolve any concerns.

By offering complimentary shipping for orders over $60 to our global clientele, we aim to elevate your online shopping experience with us. Should you have any inquiries or require assistance regarding our global delivery process, do not hesitate to contact us. Happy shopping!